Salesforce Business Analyst Solutions

Shape Salesforce solutions with Altus Group using business analysis and hands-on configuration skills in a primarily remote North American role. Translate go-to-market needs into practical platform improvements.Reporting to the Director of Enterprise Business Applications, this Salesforce Business Analyst connects stakeholders with Enterprise Applications teams. You will define requirements, user stories, acceptance criteria, and solution recommendations. Your work spans Sales Cloud, Marketing Cloud, Revenue Cloud, workflows, data quality, reporting, dashboards, testing, documentation, and adoption.Key Responsibilities:
Translate go-to-market needs into Salesforce solutionsAssess processes and identify workflow improvement opportunitiesSupport configuration using standard Salesforce capabilitiesCoordinate user acceptance testing and investigate issuesContribute to documentation, training, and change managementRequirements:
Business analysis skills translating needs into user storiesKnowledge of Salesforce objects, automation, reports, and access controlsExperience supporting testing, validation, and implementationAbility to assess data quality and resolve delivery issuesSalesforce Business Analyst or Administrator certification is an assetApply Salesforce business analysis, configuration, and stakeholder collaboration skills to practical solutions across Altus Group.
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