Travel Claims Manager in Hamilton

Elevate your leadership career as a Travel Claims Manager with a growing insurance organization in Hamilton, Ontario. This hybrid role focuses on leading a dynamic team in enhancing travel claims processes.

This pivotal position reports directly to the Vice President of Operations and is essential for driving growth in the U.S. TPA business. You will manage approximately 30 professionals, providing hands-on mentorship and nurturing team leads into supervisors. With a commitment to operational excellence, you will handle escalations, champion process improvements, and oversee compliance within the travel claims function.

Key Responsibilities: • Lead and develop a team of claims professionals • Provide coaching to claims examiners and team leads • Drive operational excellence and ensure KPIs adherence • Implement e-claims systems and AI solutions • Ensure regulatory compliance in all claims activities

Requirements: • 10+ years of claims leadership experience • Experience managing teams in high-volume settings • Strong background in process improvement • Familiarity with claims technology platforms • Preferably expertise in travel insurance claims

Embrace leadership in travel insurance claims while fostering team growth and operational excellence in Hamilton. #J-18808-Ljbffr