Murex Production Management Leader
MCAN Murex Canada
Lead the Murex Production Management team and drive operational success in capital markets. Engage with clients to enhance their experience and leverage Murex’s capabilities. As a Production Manager at Murex, your role is crucial in developing strategic partnerships that guide clients in utilizing Murex solutions effectively. You will ensure quality support, manage client satisfaction, and oversee successful production instance operations. Your proactive approach will be essential in maintaining a competitive edge for clients. Key Responsibilities:
- Establish and nurture strategic client partnerships
- Advise clients on effective use of Murex products
- Maintain and monitor high client satisfaction levels
- Organize and streamline support process implementations
- Manage tools and change requests efficiently
- 8+ years in treasury or capital markets IT roles
- Experience in managing client interactions and expectations
- Proven success in leading cross-functional teams
- Strong problem-solving and anticipatory skills
- Commitment to integrity and transparent communication
Vacancy posted more than 2 months ago
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