Digital Marketing Operations Manager

Shape Stantec’s digital marketing ecosystem through CRM, marketing technology, and data strategy in a full-time, no-travel management role. Lead connected capabilities across Canada.The Digital Marketing Operations Manager sets strategy, roadmaps, governance, and operating models for Stantec’s enterprise ecosystem. The role connects marketing data, CRM, websites, digital experiences, and AI. Working with Marketing, IT, Data, and Analytics, this manager guides investment, adoption, and scalable operations across a complex global organization.Key Responsibilities:
Define marketing data, reporting, and insight strategyLead CRM, segmentation, automation, and personalized marketing strategyOwn website and digital experience roadmapsGuide enterprise marketing technology and AI investmentLead specialist teams, budgets, resources, and partnersRequirements:
10+ years in digital marketing operations or related disciplinesDeep CRM, segmentation, automation, and personalized marketing knowledgeExperience with Power BI or comparable business intelligence toolsDegree or equivalent experience in a related disciplineExperience leading multidisciplinary teams and enterprise transformationLead Stantec’s CRM, marketing data, website, technology, and AI roadmap with strategic judgment and enterprise influence.
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