Servicenow Itom Sme

Role descriptionJob Title: ServiceNow ITOM SME
Location: Markham, ON (Remote)
Key Responsibilities
Develop configure and customise ServiceNow applications and modules as per business needs
Design and implement workflows forms scripts and integrations within the ServiceNow platform
Collaborate with business analysts project managers and other stakeholders to gather and analyse requirements
Provide technical support troubleshoot issues and perform root cause analysis for ServiceNowrelated incidents
Maintain documentation related to system design configuration and customisation
Ensure adherence to ServiceNow best practices and coding standards
Participate in the upgrade and patching activities of the ServiceNow platform
Required Skills and Qualifications
Bachelors degree in Computer Science Information Technology or a related field
8 years of experience as a ServiceNow Developer or in a similar role
Strong knowledge of ServiceNow modules such as Incident Problem Change Asset and Service Catalog
Experience with JavaScript HTML CSS and RESTSOAP integrations
Good understanding of ITIL processes and ITSM tools
Excellent analytical problemsolving and communication skills
Vacancy Type: New Vacancy
Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree Canada (“LTIMC”):
Benefits and Perks:
Comprehensive Medical Plan Covering Medical, Dental, Vision
Health Care Spending Account
Short Term and Long-Term Disability Coverage
Life Insurance
Annual vacation and other Paid Leaves
Maternity Leave Top Up Pay
The range displayed on each job posting reflects the total compensation range for the position across all Canada locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation.
DisclaimerThe compensation and benefits information provided herein is accurate as of the date of this posting.
Equal Opportunity EmploymentLTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.
Accessibility and Reasonable AccommodationLTIMindtree has an accommodation process in place and provides accommodations for applicants with disabilities. If you require a specific accommodation because of a disability or a medical need, please write to us at View email address on ca.hrm.tc so that arrangements can be made for the appropriate accommodations to be in place.
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