Director, Customer Success Ops & Learning
Redwood Software
Redwood Software in Toronto seeks a Director of Customer Success Operations & Education to define and scale the global CS operating model and learning ecosystem. You will establish governance, KPIs, and data-driven programs across onboarding, adoption, renewal, and advocacy.Partner with Finance, Product, Engineering, and Sales to enhance capacity planning, forecasting, and customer outcomes, delivering faster onboarding and higher product proficiency for a global customer base.
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Vacancy posted 1 hour ago
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