Automation Systems Engineer

We are seeking an experienced Automation Systems Engineer to manage and maintain critical automation systems, including portal bot operations, SQL‑driven database management, document conversion processes using Altair Monarch, and electronic loading of claim data. Leveraging artificial intelligence to streamline workflows, reduce manual tasks, and improve overall business productivity, this role is integral to our operational efficiency, handling high-volume automated document processing and system configurations.

What You’ll Do

• Configure and maintain portal bot automation systems using Typescript and Node.js
• Manage and optimize Monarch setup configurations for document conversion
• Design and troubleshoot advanced Monarch conversion rules for complex document formats
• Oversee automated claim backup retrieval processes
• Maintain and update browser automation scripts using Selenium and Playwright
• Configure and manage 2FA integration systems
• Handle daily automated processing of thousands of documents
• Manage PostgreSQL database operations for tracking and status updates
• Monitor and maintain queue service operations
• Work within JIRA and track all time worked daily
• Create machine learning models and algorithms to solve business problems and automate tasks.
• Identify bottlenecks and deploy AI-driven applications to streamline processes.
• Daily observation and monitoring of automation. Set-ups are subject to change with no notice and require immediate tweaks to ensure the process is working properly.
• Write and optimize complex SQL queries for data extraction and reporting

What You Bring

Primary Technologies

• Typescript/Node.js
• Selenium and Playwright
• SQL
• Altair Monarch
• Excel (Advanced)
• Regular Expressions

Additional Technologies

• Bun runtime
• AutoIt
• Sendgrid
• Linux and Windows Server
• GitHub
• Twilio integration

Required Skills & Experience

• Strong programming background with 3+ years of focus on automation
• 3+ Years, SQL coding experience (PostgreSQL preferred)
• Expertise in browser automation frameworks
• 2+ years, Expert level Altair Monarch proficiency including custom rule creation and troubleshooting is required
• Problem-solving and system optimization capabilities
• Ability to maintain and improve complex automated systems

Work Schedule

• Full-time position (40 hours/week Monday through Friday)
• May require additional hours during system migration periods
• Regular participation in team meetings (approximately 5 hours bi-weekly)
• Primary focus on system maintenance and development (75-80 hours bi-weekly)
• The ideal candidate will be detail-oriented, capable of managing complex automated systems, and able to optimize processes for maximum efficiency while maintaining high accuracy standards.

At TELUS Agriculture and Consumer Goods, we are dedicated to fostering an inclusive and supportive environment where all individuals can thrive. We value the unique perspectives and experiences that each person brings to our team and invite you to join us on our journey of growth and learning. Together, we aim to create a respectful and welcoming global community.