Digital Transformation Project Manager
Agropur Cooperative
Drive digital transformation projects at Agropur using analytics, automation, and artificial intelligence. Partner with teams to improve customer experience and operational efficiency.This Customer Experience Transformation Project Manager leads technology-enabled initiatives across a complex organization. You will develop business cases, oversee implementation, and redesign processes around measurable outcomes. Success depends on connecting business priorities with customer-facing solutions, data, and adoption.Key Responsibilities:
Bring the CX roadmap to life through high-impact initiativesImplement customer-facing technologies, automation, and artificial intelligenceRedesign processes to improve efficiency and customer experienceUse data and analytics to guide decisions and investmentsTrack adoption, experience, efficiency, and business indicatorsRequirements:
Eight to ten years in digital or business transformationStrong large-scale project management experienceKnowledge of project governance and portfolio methodologiesExcellent analytical, problem-solving, and communication skillsAbility to influence stakeholders across organizational levelsApply transformation leadership, technology implementation, and data-driven decision-making to deliver measurable customer experience improvements at Agropur.
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Bring the CX roadmap to life through high-impact initiativesImplement customer-facing technologies, automation, and artificial intelligenceRedesign processes to improve efficiency and customer experienceUse data and analytics to guide decisions and investmentsTrack adoption, experience, efficiency, and business indicatorsRequirements:
Eight to ten years in digital or business transformationStrong large-scale project management experienceKnowledge of project governance and portfolio methodologiesExcellent analytical, problem-solving, and communication skillsAbility to influence stakeholders across organizational levelsApply transformation leadership, technology implementation, and data-driven decision-making to deliver measurable customer experience improvements at Agropur.
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Vacancy posted 3 hours ago
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