Loyalty Crm Marketing Specialist

Drive loyalty campaigns and customer relationship marketing for Home Hardware from a hybrid corporate office model in St. Jacobs. Use analytics and retail expertise to support growth.As a Loyalty and CRM Specialist, you will execute Home Hardware’s mass loyalty marketing initiatives. Your work spans campaign development, partner programs, Dealer support, staff training, and promotional planning. You will apply loyalty and CRM principles, Google Analytics, and project management skills across retail initiatives.Key Responsibilities:
Execute accumulation, redemption, and targeted partner loyalty campaignsBuild promotional plans, tactics, targets, and performance reviewsDevelop Dealer communications, training materials, and onboarding contentManage relationships with strategic and agency partnersAnalyze member behavior and recommend campaign improvementsRequirements:
Bachelor’s degree in Business or MarketingThree to five years of relevant experienceExpertise in retail loyalty and CRM principlesStrong analytics skills, including Google Analytics knowledgeOnsite availability three days weekly in St. JacobsApply retail marketing, customer analytics, and loyalty expertise to strengthen Home Hardware’s campaigns, partnerships, and Dealer engagement.
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