Client Implementation Project Manager Healthcare

Coordinate complex client implementations for Fonemed through exceptional stakeholder engagement, project governance, and healthcare service delivery experience.

As an experienced Project Manager, you will serve as the primary contact for initiatives involving public and private sector clients. You will coordinate operational leaders, clinical stakeholders, technology teams, executives, and third-party vendors. Projects cover healthcare, virtual care, telehealth, contact centre, and related digital health programs.

Key Responsibilities:

• Serve as primary contact for client implementation projects
• Build relationships across executive, clinical, operational, and technical groups
• Facilitate workshops, requirements sessions, and stakeholder meetings
• Manage expectations and resolve issues affecting project success
• Support operational readiness, workflows, change, and service integration

Requirements:

• Bachelor's degree in business, healthcare, technology, or related discipline
• Complex client-facing project management experience
• Large-scale software, technology, or service implementation experience
• Understanding of project methodologies and lifecycle management
• Occasional travel within Canada and the United States

Bring client relationship management, facilitation, and implementation leadership to Fonemed's complex healthcare transformation projects across North America.

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