Sales Representative - Customer Service Experience Required

Adecco is currently hiring an Incident Response Manager fora leadership opportunity within a growing cybersecurity organization. This role is ideal for professionals with experience in incident response, digital forensics, cybersecurity operations, threat management, EDR, SIEM, and team leadership.

As an Incident Response Manager, you will lead cyber incident investigations, mentor security analysts, support critical client engagements, and drive improvements to incident response processes, tools, and capabilities.

Pay Rate: $140,000 - $170,000 per year

Location: Remote with travel up to 10%

Job type: Permanent | Full-time

Vacancy Status: This posting is for an existing vacancy .

Here’s why you should apply:

Health, dental, vision, life and AD&D insurance, employee assistance program

100% remote working environment

High performing and supportive team

Responsibilities:

Lead and coordinate cyber incident response activities from investigation through remediation.

Act as the primary escalation point for critical security incidents.

Conduct and oversee digital forensic investigations across cloud and on-premises environments.

Support ransomware, business email compromise, and security breach investigations.

Develop and improve incident response plans, procedures, and playbooks.

Mentor, train, and support incident response analysts.

Manage incident metrics, reporting, and operational KPIs.

Coordinate with clients, legal teams, cyber insurers, and internal stakeholders.

Support DFIR tool selection, EDR technologies, and continuous improvement initiatives.

Conduct root cause analysis and provide recommendations to improve security posture.

Qualifications and Skills:

Minimum 6 years of Incident Response and Cybersecurity experience.

Minimum 3 years of leadership or management experience.

Strong experience with DFIR, EDR, SIEM, and security operations.

Experience leading client-facing security incidents and investigations.

Knowledge of NIST and cybersecurity best practices.

Experience with cloud and on-premises forensic investigations.

Strong communication, stakeholder management, and problem-solving skills.

Bachelor's degree or equivalent experience.

Bilingualism in French and English is considered an asset

Ability to pass a background screening, including but not limited to criminal record, credit, and/or reference checks

Must be legally eligible to work, and reside in Canada

At Adecco our purpose is simple: to make the future work for everyone. We live our values, Passion, Collaboration, Inclusion, Courage, and Customers at Heart, by fostering a workplace where diversity is celebrated and every voice matters. We encourage applications from individuals of all backgrounds and identities. Together, we're making the future work for everyone.