Lenscrafters Optical Store Manager

Lead LensCrafters store performance through customer service, team coaching, and optical operations while delivering a personal eye care experience.The Store Manager serves as a LensCrafters leader within EssilorLuxottica. This manager integrates the Brand Story, executes the customer experience, and improves store KPIs. Success requires operational knowledge, optical merchandise awareness, communication, sales ability, and team management skills.Key Responsibilities:
Ensure unsurpassed customer service from the LensCrafters teamTrain and coach team members using Company programsAnalyze reporting and implement action plans for store KPIsPartner with the Doctor of Optometry on experience and KPIsExecute operational, inventory, visual, and safety standardsRequirements:
High school graduate or equivalentFour or more years management or supervisory experienceKnowledge of optical theory and current merchandiseStrong influencing, negotiating, communication, and listening skillsAbility to manage time under aggressive deadlinesApply optical leadership, KPI analysis, sales skills, and team coaching to guide LensCrafters store performance and customer care.
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