Operations Supervisor

At RONA, over 26,000 employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.

We operate or service some 450 corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA, Lowe’s, Reno-Depot, and Dick’s Lumber banners are always looking for dedicated employees to help meet the needs of all DIYers and contractors.

You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.

So if you’re looking to do what you love, we could be perfect for each other.

Our expectations:
Reporting to the Operations Manager, the Operations Supervisor is responsible for completing the workshift for their area of activity, according to established productivity and quality standards, while maintaining a pleasant work atmosphere with their team. The incumbent will work closely with their colleagues to not only meet the objectives for their sector but also maximize the use of all resources and personnel at the distribution centre. The Operations Supervisor will be responsible for a team of unionized employees.

Your role:
•Plan, coordinate, and manage employees’ work and evaluate their productivity according to the daily volume of each sector under your responsibility
•Ensure daily operations are completed according to set quality and productivity standards
•Follow up on quality and productivity results within your team
•Take necessary measures concerning employees who do not comply with set quality and productivity standards
• Manage human resources in the team, in a unionized environment
•Ensure compliance with safety and cleanliness rules and company policies at the distribution centre while respecting the Collective Bargaining Agreement
•Foster a good working environment within your team, and promote the company’s values daily
•Fill out and analyze various documents and reports, make necessary corrections, and submit recommendations to the manager to improve operations
•Perform any other related tasks

The qualifications we are looking for:
•College degree in logistics, production and operations management, replenishment, administration, or a related field (or equivalent professional experience and/or education)
•Two (2) years of experience in a similar position
•Experience managing unionized staff
•Ease of use with information technologies and proficiency with the Microsoft Office Suite
•Experience working with an integrated warehouse management system (WMS)
•Ability to react and make decisions quickly, team player attitude, and ability to work under pressure
•Customer service and results-driven approach
•Excellent communication skills

By joining the RONA family, you’ll enjoy many benefits, such as:
• An inclusive and safe working environment
• Promotion of work-life balance
• Exclusive employee discounts
• Benefits: insurance (certain conditions apply), annual salary review, etc.
• Opportunities for advancement within the company
• An employer that’s involved in the community
• Teamwork and ongoing training
• A comprehensive training program for all new hires
• A student incentive program
• And much more!

The masculine generic is used without discrimination and only in order to simplify the text. Rona Inc. is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other status protected by law.