Inside Sales Customer Solutions Associate

Use sales communication and customer service skills as an Inside Sales Associate with White Cap, supporting customers by phone, email, and in person.

This position manages sales activities that generate new opportunities and support up-selling. You will identify customer needs, explain products and services, recommend solutions, process orders, and develop customer relationships. The role also includes outbound prospecting, pricing, delivery coordination, and sales-order follow-up.

Key Responsibilities:

• Answer customer questions about accounts, products, rates, and services
• Identify up-selling and add-on sales opportunities
• Process purchase orders and handle payment transactions
• Order products, arrange deliveries, and track order status
• Manage open sales orders and resolve customer issues

Requirements:

• High School Diploma or GED strongly preferred
• Zero to two years of relevant experience
• One or more years of sales experience preferred
• Computer skills and Microsoft Office knowledge
• Ability to lift or maneuver heavy materials when required

Bring sales development, product knowledge, and dependable customer support to White Cap’s inside sales team and customers.