Head of Retail (Wholesale)

A little bit about us:

NutraChamps is a fast-growing health and wellness brand with a diverse catalogue of over 100+ products committed to supplying the best in nutritional supplements. In just over 8 years of operations, we have shot to the top of Amazon’s marketplace and continue to grow on and off the platform. Recognized as one of the Top 50 fastest-growing companies in Canada, published in the Globe & Mail Magazine's 2019 & 2021 lists, as well as a Great Place to Work certified.

But we aren't just building a company: we’re building a team. Our workspace is inviting, collaborative, engaging, and brimming with energy. Within our tight-knit team, you’ll feel the impact you’re making each day and be directly responsible for our company's continued growth. Be a valued part of company decisions and make a tangible difference in our mission to provide our customers with accessible and affordable ways to better their health.

When you join the NutraChamps family, you don’t just get a job – you get a purpose.

We’re seeking a motivated individual to join us at our Toronto headquarters. If you’re committed to personal growth, passionate about health and wellness, and interested in moving us forward — we want to hear from you!

NOTE: This position is for local candidates only. No agencies or international applications will be considered.

Position Summary:

Reporting to the COO, the Head of Retail and Wholesale is responsible for building, scaling, and owning NutraChamps’ retail and wholesale business across Canada and the US.

This role owns the full retail lifecycle.

Account acquisition.

Line reviews.

Pricing.

Promotions.

Forecasting.

Sell-in.

Sell-through.

You are accountable for revenue, margin, and execution.

A core part of this role is turning retail from “opportunity” into a predictable growth engine. That means disciplined forecasting, tight coordination with supply chain, and constant pressure on velocity and profitability.

You will work closely with Operations, Finance, Marketing, and Product to ensure retail commitments are realistic and executed flawlessly.

This role requires commercial judgment, retailer credibility, and the ability to say no when deals are bad.

You’ll be working alongside a dynamic team of talented and collaborative individuals who thrive in a fast-paced environment with a high level of autonomy.

Primary Duties and Responsibilities

• Own and grow all retail and wholesale revenue channels.
• Lead retailer negotiations including pricing, terms, promotions, and forecasts.
• Drive line reviews, new SKU launches, and shelf expansion initiatives.
• Monitor sell-through data, inventory levels, and promotional performance.
• Partner with marketing to align trade spend, in-store execution, and launch support.
• Report regularly on retail performance, risks, and growth opportunities to leadership.
• Build scalable processes for retail operations as the channel grows.
• Maintain pricing discipline and protect margin across all wholesale channels.
• Identify underperforming accounts or SKUs and take corrective action quickly.
• Build accurate retail forecasts and collaborate with supply chain to ensure fill rates.
• Manage key retail relationships and act as the primary point of contact.
• Develop and execute the retail expansion strategy across key accounts and regions.

Qualifications

• 7+ years of experience in retail or wholesale sales, preferably in CPG, wellness, or supplements.
• Strong understanding of retail economics including margin, trade spend, and chargebacks.
• High level of comfort with forecasting, data analysis, and financial accountability.
• Clear communicator who can push back when needed.
• Ability to balance growth ambition with operational reality.
• Bias toward action and accountability.
• Relentless focus on execution, not just relationships.
• Self-directed operator who does not wait for instructions.
• Strong Excel and reporting skills. You should live in spreadsheets.
• Experience negotiating with major retailers and distributors.
• Proven track record of owning and scaling national retail accounts.

What’s in it for you?

• Health & Wellness Benefits Plan
• 5 Weeks Paid Time Off
• No Dress Code
• Career Growth
• Flexible Work Hours
• Complimentary On-site Gym
• Free Food, All Day Every Day - Catered Breakfasts, Nutritious Snacks & Juices
• Whether you drive in or “Ride the Rocket”, we’ll subsidize parking or fare
• Your Choice of Tech - Whether you're a Mac or PC, what works for you works for us
• Diverse and multicultural work environment
• Here you can grow at the speed of your learning curve

Compensation:

• Salary: TBD
• Term: Full Time
• Location: North York – Hybrid Model (4 days in office, 1 day WFH)