Physiotherapy Clinic Office Manager

Job Responsibility:

Orthopedic Rehabilitation Institute, a multidisciplinary clinic located at 197 George Street North, 3rd floor, Peterborough, Kawarthas, K9J 3G6, is seeking a Physiotherapy Clinic Manager to join our team. Our clinic offers a range of services including physiotherapy, massage therapy, physiatry, sports medicine, orthopedic surgery, kinesiology, medical injections, and bracing.

The Clinic Manager will be responsible for:

• Building clinical loyalty by exceeding service expectations and relationship building
• Welcoming and greeting clients upon arrival
• Maintaining appropriate files and documentation
• Daily financial reconciliation and general administrative/clerical support
• Billing of insurers and maintaining accounts receivable
• Supervising and monitoring the work of other administration staff
• Processing invoices and managing office budgets
• Ordering required equipment and managing inventory
• Implementing and maintaining procedures and office administrative systems
• Assisting with maintaining cleanliness of the clinic
• Organizing new employee training
• Ensuring that health and safety policies are followed and up to date
• Organizing and attending staff meetings
• Answering phones and booking appointments
• Other duties as necessary

The ideal candidate will possess:

• Experience in customer service, office management, or Clinic management (an asset)
• Experience using scheduling programs
• Experience in a clinical environment (an asset)
• Insurance processing experience (an asset)
• Knowledge of electronic medical records systems ie. Janeapp, OSCAR or similar (an asset)
• Ability to navigate computers competently
• Attention to detail and high accuracy of worker on computers
• Good communication skills and memory
• Professional and approachable demeanor
• Strong leadership skills with experience in supervising a team
• Self-starter attitude, motivated and takes pride in their work
• Excellent customer service spirit
• Willingness to learn and self-motivated

If you are passionate about healthcare and possess the skills and experience, we are looking for, we would love to hear from you. Please submit your resume and cover letter to apply.

Orthopedic Rehabilitation Institute is an equal opportunity employer. We thank all applicants for their interest, however only those selected for an interview will be contacted.

Job Type: Full-time

Pay: $24.00-$30.00 per hour

Expected hours: 40 per week

Benefits:

• Company events
• On-site gym
• On-site parking

Flexible Language Requirement:

• French not required

Schedule:

• Day shift
• Monday to Friday
• No weekends

Work Location: In person

Expected start date: 2024-08-05