Manager, Delivery - Digital & Data

At Sleep Country Canada/Dormez-vous? (SCC/DV), we are inspired every day through our purpose to transform lives by awakening Canadians to the power of sleep and our vision to champion sleep as the key to healthier and happier lives, helping everyone achieve better tomorrows through better tonight’s.
Guided by our values – We CARE About People;
We WIN Together;
We DREAM Big and We DELIVER with Excellence – we are building on our 30-year foundation of taking care of each other and our customers’ sleep needs, with passion and commitment to be the best that we can be. We invest in our sleep ecosystem, innovative products, world-class customer experience, our communities and diverse best-in-class team to be Canada’s leading sleep partner.
We’re looking for someone to join our exceptional team as we continue to advance the future of sleep wellness.
Description D'emploiSleep Country Canada is looking for a
Delivery Manager, Digital & Data
to play a critical role in driving the successful end-to-end delivery of digital and data initiatives. This role ensures projects are completed on time, manages dependencies and risks, and coordinates cross-functional teams to deliver efficient, high-quality outcomes across multiple workstreams.
In This Current Open Role You Will
Own and drive end-to-end delivery execution across digital and data initiatives, ensuring committed work is completed and delivery timelines are met.
Manage and track cross-team dependencies, risks, and issues across Digital, Data/BI, APIs, and external vendors.
Coordinate cross-functional teams, including Digital, Data Engineering, BI, and business stakeholders, to ensure alignment and delivery progress.
Provide clear, accurate, and timely status reporting to stakeholders and leadership, including progress, risks, and mitigation plans
Identify, escape, and remove blockers impacting delivery across internal teams and external partners
Facilitate delivery planning and execution practices (e.G., planning sessions, progress check-ins) to support team alignment and momentum
Support continuous improvement of delivery processes, tools, and team effectiveness across multiple workstreams
The Qualifications And Experience We Like To See
Bachelor’s Degree in Business, Technology, Data or related field.
6 to 8 years of experience in delivering technology, digital, or data initiatives in complex environments.
Strong experience managing delivery across multiple concurrent initiatives.
Strong command of delivery frameworks, including Agile (Scrum/Kanban) and traditional PMO methodologies, with the ability to apply the right approach based on initiative complexity and business context.
Experience operating within or alongside a PMO, including governance, status reporting, risk/issue management, and executive-level communications.
Proven ability to manage cross-team dependencies and complex delivery environments.
Experience working with digital platforms (eCommerce) and data/reporting initiatives.
Ability to coordinate internal teams and external vendors effectively.
Strong risk identification, escalation, and problem-solving skills.
Excellent stakeholder management and communication skills.
Ability to operate in fast-paced, evolving environments with shifting priorities.
Experience with delivery and tracking tools (e.G., Jira, Confluence, or similar).
Ability to drive accountability and execution across teams without direct authority.
The knowledge of English is required for this specific position as the incumbent will interact on a consistent and regular basis with English-speaking stakeholders located outside of Quebec.
Why members of our Corporate team love working at Sleep Country Canada/Dormezvous?
This is not a job but aCAREERwith opportunities for growth and advancement
Diverse and inclusive work environment
We will invest in you and provide extensive training, mentoring and continuous development
Access to training and development platforms
Full medical, dental benefits and a Deferred Profit Sharing Program
Annual Wellness Credit of up to $250.00 for any products/services that improve your health and well-being, i.E., health assessments, nutrition counselling, hiking shoes, a yoga outfit or fitness equipment!
Associate Discount Program where you will be able to enjoy some of the world’s best sleep products
Maternity/Parental leave top up benefits
Tuition Reimbursement Program that covers professional AND personal development
Long service awards, celebrations and other social events
Associate Referral Program
Paid day off to volunteer at your local charity of choice
Additional InformationThis is a current open position. The salary range for this position is $105,000 - $130,000 annually. Actual salary for the role may vary depending on work location of the successful candidate and other factors including but not limited to, skills, education, experience, working conditions and the local labor market.
Our recruitment process incorporates various screening technologies, which may include AI, to screen for employability or suitability. Human recruiters review all applications.
Inclusion & BelongingWe are committed to building a company culture of inclusion and diversity where differences are embraced and valued, this allows us to better understand and meet the needs of our customers and the communities we serve. We want to ensure every job applicant is treated fairly and with respect regarding race, national or ethnic origin, religion, age, gender, sexual orientation, or disability. Upon request, accommodations are available during all stages of the recruitment process.
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