Dispatcher

About the Company

J & R Hall Transport Inc. is a fourth-generation trucking company specializing in Less Than Truckload (LTL) and Truckload services across Western Canada and select parts of the USA. Strategically located terminals in Ontario, Manitoba, Alberta, and British Columbia enable efficient service for any transportation need. The company provides expedited team services to meet tight deadlines while minimizing costs and employs satellite tracking for real-time updates. J & R Hall Transport is committed to delivering a wide variety of freight with advanced equipment and logistics solutions. Known for its driver-friendly environment and commitment to safety, the company prides itself on honesty, integrity, and outstanding customer service. J&R Hall Transport Inc. has been named a Top Fleet Employer of Distinction for ten consecutive years, recognizing excellence in HR practices and workplace culture.

About the Role

J & R Hall Transport Inc. is seeking a full-time Dispatcher to join our team in ACHESON, AB.

The Dispatcher will be responsible for managing driver schedules, coordinating shipments, ensuring timely deliveries, and maintaining seamless communication with the Operations department and drivers. Key day-to-day tasks include route planning, leveraging satellite tracking systems, addressing driver or customer inquiries, and ensuring compliance with regulations and safety standards. The role requires strong organizational skills to adapt to changes in schedules and to resolve logistical challenges efficiently.

Responsibilities

• Manage driver schedules
• Coordinate shipments
• Ensure timely deliveries
• Maintain seamless communication with the Operations department and drivers
• Plan routes
• Leverage satellite tracking systems
• Address driver or customer inquiries
• Ensure compliance with regulations and safety standards

Qualifications

• Experience in logistics and route planning, with a strong understanding of LTL and Truckload transportation systems
• Proficiency in satellite tracking systems and logistics software for tracking and managing shipments
• Strong communication and customer service skills to work effectively with drivers, the Operations team, and clients
• Problem-solving and organizational skills to manage scheduling and handle real-time logistical challenges
• Ability to work on-site and adapt to a fast-paced environment
• Knowledge of transportation regulations, including compliance and safety requirements
• Prior experience in the transportation or logistics industry is an asset
• High school diploma or equivalent; additional education in logistics or transportation management is a plus

Pay range and compensation package

• Annual salary $65,000.00 to $70,000.00
• Monday to Friday 40 hours per week
• Group Benefits including Extended Health, Dental, Vision, Life and LTD
• Group RRSP with company matching program
• Employment Assistance Program

Equal Opportunity Statement

J&R Hall Transport Inc. promotes diversity and inclusion in the workplace and encourages applications from all qualified individuals.