Financial Service Representative (Temporary)

Job Responsibility:

Location: Powell River

Financial Services Representative

Be one of the many First Credit Union team members who say, “I love my job” - this resonates in our 5-star rating on Glassdoor and our standing as one of B.C.'s Top Employers. First Credit Union is a financial co-operative with branches in eight communities across the south coast of B.C., focused on the financial, social, and environmental well-being of our members and the communities we serve.

First Credit Union is looking for a team-oriented individual to assist our members in achieving their financial goals as a temporary, full-time Financial Service Representative at our Powell River Branch. The successful candidate must commit to the service standards of First Credit Union and possess the ability to work in a fast-paced environment. With a background in customer service, a desire for continuous learning, and the ability to foster business development, they will also have the ability to multi-task, have excellent organizational skills, and will maintain a high level of professionalism.

This is a temporary, full-time position supporting coverage at our Powell River Branch for 14 months.

Major Responsibilities:

• Providing an exceptional member experience by proactively engaging with members to understand and meet their immediate day-to-day banking needs by identifying the products and services that will benefit them.
• Completing financial transactions such as deposits, withdrawals, bill payments and/or other account transactions accurately and efficiently.
• Transforming the member experience by educating them on our mobile tools and resources.
• Assisting other team members and completing other duties as assigned.

Required Experience, Knowledge, Skill, and Ability:

• High School Diploma (preference will be given for post-secondary education).
• 1-3 years experience in the financial, retail, or hospitality industry.
• Strong interpersonal skills with a service-oriented focus and the ability to multi-task.
• Knowledge of deposit and lending products and services is preferred.
• Effective listening skills.
• Successful relationship-building skills.
• A positive attitude towards teamwork and cooperation.
• Strong oral and written communication skills.
• Accuracy and attention to detail.
• A proven ability to perform basic mathematical calculations with or without a calculator.
• Initiative, enthusiasm and a willingness to learn are essential attributes.

Why work for us?

• Take advantage of opportunities for career development including continuous training, education support and career planning.
• Embrace our commitment to employee wellness including a comprehensive employee and family assistance program.
• Enjoy a competitive compensation package.
• Be part of a company that is dedicated to making a meaningful community impact.

Who should apply?

To support employment equity and diversity in the workplace, we welcome applications from all groups, including visible minorities, Indigenous Peoples, persons with disabilities, persons of diverse sexual orientation, gender identity or expression (LGBTQ2S+), and others who may contribute to diversity at First Credit Union. We also recognize unique styles, perspectives, and beli

Job Types: Full-time, Fixed term contract

Salary: $23.09-$25.58 per hour

Expected hours: 35 per week

Benefits:

• Dental care
• Extended health care
• Vision care

Schedule:

• Day shift
• Monday to Friday

Ability to commute/relocate:

• Powell River, BC: reliably commute or plan to relocate before starting work (required)

Experience:

• Customer service: 1 year (preferred)

Work Location: In person