Senior Client Operations Advisor Remote
AI Acquisition
Elevate your career as a Senior Client Operations Advisor with AI Acquisition in a fully remote environment. This pivotal role focuses on managing high-stakes client recovery and retention strategies. As an experienced advisor, you will tackle complex accounts and engage directly with C-suite leaders. Your diagnostic skills will be vital in identifying root problems and constructing effective recovery strategies. You'll also contribute to operational enhancements, ensuring exceptional outcomes for clients. Key Responsibilities:
• Take ownership of escalated client accounts and issues
• Conduct high-level discussions with clients and leadership
• Proactively monitor engagement and health signals
• Maintain thorough documentation for case management
• Develop and refine scalable operational frameworks Requirements:
• 5+ years in client success or operations
• Proven track record in high-risk account management
• Experience advising senior leadership
• Background in growth strategy or B2B sectors
• Solid communication and analytical abilities Utilize your client engagement expertise to drive satisfaction and impact at AI Acquisition.
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Vacancy posted 1 day ago
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