Warehouse Process And Systems Specialist

Warehouse Process and Systems Specialist
Full-time
Division: CCH_CAN_HV
Reg/Temp: Regular
Salary Grade: UAP - P2A
Dept ID: CC_CAN_0124
Region: CCH_CAN_HV_West
Compensation: CAD 73,400 - CAD 91,700 - yearly
Be part of a community of authentic, proud and trusted people.
Our Heavy Vehicle Parts Division is Canada’s largest truck and heavy-duty vehicle parts distribution network. This division’s banners include Traction, TW and Cadel. Servicing the transport, construction and farming sectors, we keep themmoving forward. We have the experience and strength of our 100-year legacy and our 5000 colleagues have the desire to always do better for our customers.
Are you passionate about process improvement, operational excellence, and leveraging technology to drive results? We are seeking a
Warehouse Process & Systems Specialist
to support and optimize Distribution Centre (DC) operations in Edmonton, AB through continuous improvement initiatives, system management, and process standardization.
Reporting to the General Manager, you will be responsible for maintaining and improving Standard Operating Procedures (SOPs), Warehouse Management Systems (WMS), and operational processes. You will serve as a key resource for employees, carriers, and customers while driving productivity, quality, and performance improvements across the Distribution Centre network.
Responsibilities
Identify and implement opportunities to improve operational quality, productivity, costs, and performance within Distribution Centre operations.
Analyze processes, identify root causes, and develop solutions through system, process, and procedural improvements.
Maintain, optimize, and audit Warehouse Management Systems (WMS), SOPs, and 5S initiatives to support operational excellence.
Act as the Distribution Centre's systems expert and Super User, providing training, coaching, and support to employees, carriers, and customers.
Develop and maintain SOPs, training materials, and operational processes while supporting regional and national projects and system implementations.
Create and analyze reports, monitor performance metrics, and recommend improvements to management.
Support customer claims investigations and help drive a culture of quality, customer service, and continuous improvement.
Collaborate with Distribution Centre leadership and corporate logistics teams to resolve operational challenges and ensure compliance with company standards.
Occasional travel may be required.
To join our team, you need, among other things:
Diploma or degree in Operations Management, Industrial Engineering, Supply Chain, or a related field, with 2+ years of experience, or equivalent Distribution Centre experience.
Experience in warehouse/distribution operations with knowledge of WMS, inventory management, and Microsoft Office (Excel).
Strong analytical, problem-solving, organizational, and communication skills.
Experience monitoring KPIs and operational performance metrics.
Results-oriented with a customer-focused mindset and the ability to manage multiple priorities independently.
UAP is a diverse community that promotes inclusion and respect. The sum of our individual differences, experiences, knowledge, self-expression, unique capabilities and talents represents the richness of our culture. UAP is committed to employment equity and encourages applications from women, visible minorities and people with disabilities. By valuing a diverse workforce, we ensure that our hiring practices are fair and equitable.
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