Mortgage Specialist (Mobile)

Job Responsibility: MOBILE MORTGAGE SPECIALIST POSITION DESCRPTION Full-Time Title Mobile Mortgage Specialist Department Retail Lending Reports to Branch Manager Group Excluded Salary Starting at $60,000 annual + Commission Posting Date: April 15 2024 Closing Date: Until filled SUMMARY The Mobile Mortgage Specialist will develop and manage the member's mortgage and loan portfolios, provide superior member service and business development through proactive sales efforts and quality credit control. This position will be responsible for providing coverage and travelling between Lake View Credit Union's locations, providing service to members anytime and anywhere. The Mobile Mortgage Specialist sources residential mortgage business and builds strong relationships; networks extensively within communities; and establishes and maintains lasting business relationships with realtors, developers, builders, and members. The Mobile Mortgage Specialist recognizes opportunities and takes the initiative to promote and cross-sell credit union products and services and refers to other staff and/or subsidiaries where appropriate. KEY RESPONIBILITIES

• Recognizes members needs and delivering products and services; Enhance each member experience by proactively offering suggestions and solutions that will add value to their life and their banking relationship with LVCU
• Review members profile at each interaction to identify opportunities to promote, up sell, cross sell the credit union credit products including mortgages, consumer loans, lines of credit, credit cards and other registered and non-registered investment products.
• Exhibit a high commitment to personalized member relationships by promoting the concept of relationship management, proactive financial coaching and referral to other resources such as wealth management or commercial credit department were warranted.
• Interview loan applicants, analyze financial information, assess credit and approve the full suite of retail lending products, including mortgages, within discretionary limits and/or make recommendations for approvals/declines
• Completes applications and related documentation for new loans, renewals, loan payment suspensions, alterations and substitutions of security
• Ensures profitability of loan through application of loan rates, service charges and overdue interest
• Grants mortgage and other loan applications such as lines of credit and overdrafts within approved lending limits; establishes repayment schedules and amortization periods
• Submits completed applications for loans over specified lending limits along with recommendations to the manager for approval
• Provides individualized financial counselling such as debt consolidation and information to members on loans services and deposit products offered through the branch
• Prepares releases of security on paid out loans; interprets system-generated loan reports and identifies further action required to address problem areas such as pending delinquency
• Reviews delinquent accounts, analyses current status and initiates action to collect on delinquent loans according to specified branch procedures and time limits
• Supports organizational sales objectives by taking lead role in various marketing promotions, business development initiatives and community functions.
• Perform other duties as required

REQUIRED KNOWLEDGE SKILL AND ABILITIES

• Communicates clearly and effectively, both verbal and written
• Demonstrates the ability to be detail oriented and manage multiple tasks
• Demonstrates effective organization and time management
• Able to make sound judgment and analyze problems
• Able to work independently and as a team with minimal supervision
• Demonstrates the ability to adhere to company policies, procedures and with provincial and federal regulations
• Demonstrates respect and integrity in the workplace
• Demonstrates initiative in the workplace
• Demonstrates product knowledge
• Able to make written recommendations of new loan proposals for approval

EDUCATION AND EXPERIENCE

• 3 years experience in a financial institution
• 3 - 6 years loans experience
• Bachelor's degree, preferably in Business, Finance or Commerce is considered an asset.
• Completed the following courses or demonstrated equivalency:

• The Credit Union System CU00-200
• Applied Residential Mortgage Lending CU02-RMPL
• Applied Consumer Lending CU02-CLP
• Residential Construction Financing CU02-RCF
• Fundamentals of Personal Financial Planning CU00-240
• Handling Estates Effectively CU02-HEE

Interested candidates are invited to email their cover letter and resume to Human Resources at View email address on ca.edajobs.com We thank all applicants for their interest in Lake View Credit Union; however, only short-listed candidates will be contacted.