Manager, Central Teleports and Repair Center

Telesat (Nasdaq and TSX: TSAT) is a leading global satellite operator, providing reliable and secure satellite-delivered communications solutions worldwide to broadcast, telecommunications, corporate and government customers for over 55 years. Backed by a legacy of engineering excellence, reliability and industry-leading customer service, Telesat has grown to be one of the largest and most successful global satellite operators.

Telesat Lightspeed, our revolutionary Low Earth Orbit (LEO) satellite network, scheduled to begin service in 2027, will revolutionize global broadband connectivity for enterprise and Government users by delivering a combination of high capacity, security, resiliency and affordability with ultra-low latency and fiber-like speeds. Telesat is headquartered in Ottawa, Canada, and has offices and facilities around the world.

The company’s state-of-the-art Satellite fleet consists of 12 GEO satellites, the Canadian payload on ViaSat-1 and one LEO 3 demonstration satellite. For more information, follow Telesat on X and LinkedIn or visit

This highly visible position is responsible for managing and coordinating every aspect of maintaining and operating Telesat’s Allan Park earth station, Mount Jackson teleport, Canadian high throughput satellite gateways, tracking-telemetry and commanding (TTAC) ground stations and the Allan Park Repair Center operations. The position provides leadership and direction to a highly skilled multi-disciplined team of 14 individuals in areas such as strategic planning, facility operation and maintenance, supplier negotiations, performance management, equipment maintenance, safety awareness, training and documentation.

The role is crucial in steering the Central Teleports and Repair Center teams and other non-direct reports towards accomplishing the organization's specific short-term objectives and broad long-term goals.

The managerial responsibilities associated with this role may grow over time to encompass additional operational functions within GEO Network Operations, driven by resource realignment in support of Light Speed growth opportunities.

Main Responsibilities

• Manage an effective maintenance program for both preventative and corrective maintenance to ensure equipment operates within manufacturers specifications to achieve high service availability. This requires overseeing a comprehensive maintenance schedule, careful analysis of maintenance results, equipment failures and restoration reaction time in order to detect potential problems and identify areas for improvements.
• Monitor and control the day-to-day operation of teleports, gateway facilities and repair center to proactively detect and correct problems to ensure high level service quality. This activity is characterized by constantly changing requirements as new technologies are introduced into the earth station field, customer networks change in number and complexity, and existing facilities are subjected to varying component failures through normal MTBF life cycles.
• Work closely with technical and administrative repair center personnel to maintain efficient workflows, ensure adequate resources meet repair volumes, and quality repair and logistics processes are in place to consistently deliver high‑quality service.
• Foster strong working relationships with manufacturers to support complex repairs and any supply‑chain issues that could negatively impact service commitments.
• Manage staff and related activities and operations of the Central Teleports which shall include the coaching, training, developing, motivating and supervising of direct reporting staff. Provide motivation to employees in order to work towards the overall goals of the Group, Department and the Company.
• Work directly with inter-departments within the company such as engineering, sales and marketing to ensure that the highest level of service is achieved for existing customers as well as promote future sales to new customers.
• Interface with customers whenever required and follow up with customers to discuss any ongoing concerns. Provide written reports outlining the incident, root cause analysis and identify process improvements to mitigate future issues.
• Address service delivery and network issues ensuring continued customer satisfaction. Provide required customer service reports.
• Maintain equipment and consumable levels in teleport facilities for installation and maintenance activities.
• Responsible for inventory, fixed asset and logistics control for Central Teleport services supporting customer traffic.
• Ensure the group is aware of health and safety procedures/policies required to safely perform their duties.
• Develop and manage operating and capital budgets to meet the group's yearly operational requirements and planned projects working with the departmental budget coordinator.

Qualifications and Experience Required

• Post-secondary education (degree/diploma) in a high-tech telecommunications field
• A minimum 10 years of directly related experience in satellite systems.
• Excellent knowledge of satellite telecommunications services and a keen interest in the continuing evolution of telecommunications technology.
• Excellent knowledge and experience with RF spectrum analysis.
• Strong working knowledge and experience with common satellite network topologies, earth station technology, VSAT access network techniques, RF modulation schemes, network performance tools and spectrum analyzers.
• Ability to foster a flexible, innovative, team-based environment focused on solutions, results and continuous improvement.
• Proven leadership capabilities and experience in organizing, implementation, and process evaluation.
• Skillful at building and maintaining internal and external business relationships.
• Excellent oral and written communication and presentation skills.
• Fluent in English, written and spoken required. Bilingual in French is ideal.

Working Conditions

• Working environment is a comfortable indoor office environment at a traditional motorized sit/stand workstation.
• Occasional travel is expected, domestic and/or international, if required
• Readily available on a rotating on-call with other managers after business hours and weekends.

At Telesat, we take pride in being an equal opportunity employer that values equality in the workplace. We are committed to providing the best candidate experience possible including any required accommodations at every stage of our interview process. All qualified applicants that have been selected for an interview that require accommodations, are advised to inform the Telesat Talent team accordingly. We will work with you to meet your needs. All accommodation information provided will be treated as confidential.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.