Product and Launch Manager Contractor

Job Responsibility: Job Opportunity: Product and Launch Manager Contractor Location: Sechelt, Sunshine Coast, BC Position Type: Full-time (4-5 days/week, 1 day remote optional) Organization: Salish Soils ABOUT SALISH SOILS Salish Soils is a proudly Indigenous-owned composting and resource recovery facility based in Sechelt, BC. We transform organic waste into regenerative soil products and are expanding rapidly—with new services, new products, and a new site development underway. Our 2025 roadmap includes:

• Launching branded soil and compost bags (small bags and mega bags)
• Rolling out silt socks for erosion control
• Expanding into metal recycling, commercial recycling, and an archaeological repository
• Enhancing customer experience for commercial, residential, and industrial clients
• Redesigning our site layout to improve safety, traffic flow, and service delivery

We need a strong cross-functional leader to guide these initiatives from concept to launch—balancing business case thinking with operational execution and customer insight. THE ROLE The Product and Launch Manager leads the development of both external retail products and internal service experiences—driving new offerings to market and helping shape the future design of our expanded site. This person will coordinate across departments, lead launch planning, and bring a mix of creativity, business acumen, and executional discipline. KEY RESPONSIBILITIES Product & Service Innovation

• Develop new products (e.g., compost, mulch, bagged soils, silt socks) from idea to shelf
• Define recipes, test mixes, and evaluate customer usability (e.g., potting soil that works in local conditions)
• Explore opportunities for custom mixes or specialty products based on customer demand
• Collaborate with the marketing team to ensure packaging, language, and visuals resonate with target audiences
• Co-create new services like our commercial recycling hub or archaeological repository based on community needs and business potential
• Identify market gaps and respond with creative, practical product or service innovations

Site Design & Customer Experience

• Support the physical redesign of Salish Soils' expanded site, including signage, flow of traffic, and user zones
• Map customer journeys across residential, commercial, and industrial user groups
• Propose and help implement changes that improve safety, efficiency, and overall site experience
• Coordinate signage, drop-off logistics, and service flow for new offerings (e.g., recycling hub, metals yard)
• Participate in design planning for expanded infrastructure (e.g., additional truck scale, bagging areas)
• Act as a voice for the customer in site expansion discussions—ensuring needs are met for all user types

Cross-Functional Project Management

• Build and maintain clear launch plans using tools like Asana
• Facilitate coordination across operations, marketing, sales, and senior leadership
• Lead stand-up check-ins, project tracking, and task follow-ups to keep momentum
• Document product requirements and ensure teams are clear on deliverables and timing
• Maintain a live dashboard of all product and service launches in progress
• Anticipate bottlenecks and proactively resolve execution challenges

Business Case Development

• Build cost models, pricing structures, and margin targets for new product lines
• Work with finance and leadership to assess ROI and scalability of new offerings
• Research competitors, market trends, and customer preferences
• Evaluate payback period and infrastructure investments tied to site expansion or new services
• Create lightweight business cases to support strategic decision-making

Customer & Market Alignment

• Engage directly with customers to gather feedback on new and existing products
• Coordinate user testing and iterate based on real-world results
• Analyze sales performance and customer reviews post-launch
• Collaborate with sales and marketing on messaging, go-to-market timing, and positioning
• Ensure products and services align with Salish's values, Indigenous identity, and community vision
• Help document case studies or customer success stories that can inform future development

WHO YOU ARE

• 3-7+ years of experience in product development, project management, or service design (physical products preferred)
• Proven track record of managing complex, cross-functional projects with multiple stakeholders
• Familiar with project management tools like Asana, and able to keep momentum across teams
• Big-picture thinker with strong attention to detail—comfortable switching between high-level strategy and hands-on execution
• Client-facing or agency-style experience strongly preferred; you know how to balance internal demands with external outcomes
• Confident in business case thinking, pricing strategy, and market alignment
• Curious, collaborative, positive, and deeply motivated by impact
• Passionate about Indigenous leadership, circular economy, and regenerative environmental work