Bilingual Technical Support Agent I

$22.9 per hour

Manpower

Êtes-vous à la recherche d’un emploi immédiat en soutien technique ?
Joignez-vous à notre équipe en pleine croissance à titre d’agent(e) de soutien technique pour un client stimulant situé à Markham.
Agent(e) de soutien technique bilingue (anglais et français)

Ce que nous vous offrons :
Poste à temps plein (5 quarts par semaine)
Taux horaire de 22,90 $
Mandat temporaire à long terme (minimum de 12 mois)
Télétravail

Vos responsabilités :
Offrir un soutien technique à la clientèle par téléphone, courriel et clavardage
Résoudre des problématiques telles que : demandes d’accès, mises à jour logicielles, réinitialisation de mots de passe, connexions externes à un ordinateur portable (imprimantes, moniteurs, etc.), environnement Windows, etc.
Créer, gérer, résoudre et assurer le suivi des billets (tickets)

Profil recherché :
Capacité à diagnostiquer et résoudre des problèmes techniques
Excellentes compétences en communication en anglais et en français
Expérience en centre d’appels et formation ou études techniques
Disponibilité requise pour tous types de quarts (jour, soir, nuit, semaine et fins de semaine)

Cliquez sur “Postuler maintenant” et les candidats qualifiés seront contactés par un recruteur.
ManpowerGroup reconnaît l’importance d’offrir un environnement accessible et sans obstacles.
Nous nous engageons à créer un milieu accueillant, équitable et inclusif en offrant un accès égal à nos services. Chez ManpowerGroup, nous offrons des mesures d’adaptation et travaillerons avec vous afin de répondre à vos besoins.

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Vacancy posted 20 hours ago

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