Inside Sales Leader

Leader, GVS Inside Sales - Canada

Location: Montreal, Quebec, Canada

Remote Type: Remote

Time Type: Full time

Job Description

Ideal candidate will be located in Montreal

Meet the Team The Global Virtual Sales organization is one of Cisco’s fastest growing sales teams and is the talent engine for Cisco Sales with diverse and motivated teams that consistently deliver profitable growth. We serve our customer life cycle through a series of selling motions to drive higher value and an efficient experience from Cisco solutions. We are a dynamic and international team that brings determination to the sales floor every day. We connect Cisco customers with solutions that can transform their businesses and change the world. We will provide you with a platform for success including coaching, training and on-the-job learning that will strongly support you in your career advancement. You will discover an innovative, flexible and award-winning working environment using the latest Cisco technology to enable and empower you to perform to the very best of your abilities. We promptly adapt to respond to market changes, and we are all highly encouraged to give back to our local communities.

As a Leader, Inside Sales, you will lead Inside Account Executive (iAE) teams in a hybrid working environment. This role focuses on driving team performance and enhancing portfolio profitability through innovative digital engagement strategies. You will develop strong relationships with customers and partners, ensure seamless collaboration with stakeholders and cross-functional teams, and implement effective sales strategies. This role leverages Cisco's full product portfolio to deliver sustainable growth while shaping the company's business strategy.

Your Impact

Step into a dynamic career where challenge and appreciation fuel everyday achievements, and where creativity, ambition, and collaboration are the foundation of success. In this collaborative environment, colleagues become friends, managers provide supportive coaching, and innovation is adopted at every level.

Sales at Cisco is a team sport, and you play a critical role in the strategy and vision for the team as a leader. It is imperative to establish clear expectations, trust, and lines of communication with sellers. There are many ways to make a positive impact as a sales leader.

• Team development and enablement: player/coach mentality where you play an active role in their personal and professional development to set them up for success.
• Performance and performance management: sales is a performance-based business. Must regularly assess team members to identify strengths and/or areas for improvement to ensure consistent development.
• Strategic alignment and communication: align sellers with overall business strategy to provide clear swim lanes and role definition. Foster urgency, accountability, and eliminate hurdles.
• Use of data and tools: data-driven decision-making to analyze market trends, customer needs, and sales performance. Leverage platforms like SFDC, SPOT to analyze and communicate technology trends, competitive threats, and business needs to stakeholders.
• Culture and engagement: foster a high-performing, collaborative culture by establishing rituals and an environment for continuous learning.
• Change management and resilience: adaptability and resilience are key traits with the pace of innovation in technology. Open communication, leading with empathy, and prioritizing self-care to lead effectively are all critical during change.

Minimum Qualifications

If you enjoy selling in a changing environment, are goal motivated and believe in performance rewards for exceeding annual sales goals through strong communication with partners and internal collaborators, we have a place for you.

• 2+ years of experience successfully leading programmatic sales teams OR 3+ years of sales experience and can demonstrate a history of success as an individual contributor in a quota-carrying sales role
• Established track record of building and achieving repeatable and data-driven sales methods (ie, “Programmatic” or Operational Excellence) to inspect pipeline, results, and other KPI’s to meet or exceed sales goals
• You can demonstrate strong sales achievement i.e., consistent achievement at or above quota, or a history YoY growth in your target market.
• Strong leadership skills to build and lead high-performing, collaborative sales teams.
• Empower teams to balance partner engagement and direct customer interaction.

Preferred Qualifications

• Fluent in French
• Possess a continuous learning approach
• Use a structured and methodical approach to identify, recruit, and hire top sales talent
• Experience having developed and executed a sales strategy to deliver on short-term and long-term goals
• Strong leader, with a focus on training, mentoring, motivation, career development; in a matrixed environment where you must be highly collaborative and influential to achieve a common goal
• Sales background in the IT industry and technology proficiency with Software/Subscription/SaaS Passionate about sales and building positive relationships.
• Flexible and resilient problem solver; our strongest teammates have a sense of urgency to resolve issues.
• You thrive in a team environment and enjoy sharing new insights and innovations.
• Experience using digital selling tools such as Salesforce, ISDC, and L.
• Data-driven decision-making skills for pipeline analysis and accurate sales forecasting.
• Coaching skills to inspire excellence and support career development for sales teams and peers.

Cisco may use AI Tools to review candidate-provided details—such as skills, experience, location, and education—to determine how closely candidates match job criteria. AI Tools are intended to guide and support the recruitment team in identifying and prioritizing candidates but are not used in isolation or without human judgment. For more information about Cisco’s use of AI please see the Job Candidate Privacy Statement found here.

Why Cisco?

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

The starting salary range posted for this position is $170,800.00 to $215,800.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.

Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:

• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
• 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
• Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
• Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
• 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
• Additional paid time away may be requested to deal with critical or emergency issues for family members
• Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

• .75% of incentive target for each 1% of revenue attainment up to 50% of quota;
• 1.5% of incentive target for each 1% of attainment between 50% and 75%;
• 1% of incentive target for each 1% of attainment between 75% and 100%; and
• Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

$205,000.00 - $302,800.00

Non-Metro New York state & Washington state:

$190,000.00 - $276,100.00

* For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.

** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.