Senior Freight Operations Manager

Lead freight operations at Livingston through departmental management, client service, and P & L oversight. This full-time role emphasizes transportation expertise.Reporting to the VP IFTS, the Senior Manager oversees service delivery, business development, onboarding, and conflict resolution. The position supports cargo documentation, process improvements, SOP execution, customer billing, and account profitability. It also develops staff and maintains relationships with clients, vendors, overseas offices, and internal teams.Key Responsibilities:
Manage departmental operations, service delivery, and client-facing communicationOversee onboarding, SOP execution, documentation, and shipment billingIdentify upselling, pricing, revenue, and margin improvement opportunitiesCoordinate staff scheduling, coaching, recruitment, and developmentMaintain account profitability and resolve operational conflictsRequirements:
Eight years of progressive experienceBachelor’s degree or equivalent in Logistics or TransportationThorough understanding of P & L and budget processesStrong decision-making, organization, and time management skillsMS Office Suite skills, especially Outlook, Excel, Word, and PowerPointBring freight operations leadership, customer focus, and financial accountability to Livingston’s International Freight and Transportation Services group.
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