Digital Controls Technical Specialist

加入我们的使命！作为全球领先的建筑、住宅及交通领域舒适、可持续、高效气候解决方案的提供者，我们有责任将地球放在首位。对于我们来说 特灵科技， 以及通过我们的各项业务，包括 特灵 注册商标 和 Thermo King 可持续发展不仅仅是我们的经营方式——它就是我们的事业。您是否敢于直面全球性挑战，发现具有深远影响的可能性？您是否希望为创造更美好的未来贡献力量？如果您的答案是肯定的，我们诚邀您加入我们，共同大胆挑战可持续世界的无限可能。
了解我们的福利为助您在工作与生活中蓬勃发展而设计。
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工作地点：我们的 BrainBox AI 办公场所出勤模式每月专门安排特定的到岗日，重点促进人际关系、学习与创新。
What’s in it for you:A sustainable future demands ongoing digital advancement. Our digital solutions team leads the way in developing next-generation climate technology focused on reducing demand‑side energy consumption and emissions. Our team—including BrainBox AI, Nuvolo, and more—combines technical expertise with advanced analytics to create data‑driven solutions that add real value for customers, communities, and the planet. Whether you're advancing AI in HVAC or driving analytics for greater efficiency, your ideas will help engineer solutions for stronger communities and a sustainable world.
Join our fast-growing Artificial Intelligence company asaDigital Controls Technical Specialist. Your mission: ensure smooth operations without ever leaving your desk.You'llbe the first to spot and address issues, coordinate solutions, and keep a vigilant eye on our buildings. This is a desk-based role, no fieldworkrequired.
Your overarchingobjectivebeing tomonitortroubleshoot our deployed models on customer sites in real‑time.
What you will do:LeadTechnical Operations
Oversee system architecture, configuration, and integration for Cloud BMS deployments.Lead remote troubleshooting, optimization, and commissioning efforts for IoT devices, HVAC controls, lighting, and refrigeration systems.
Ensure platform reliability, uptime, and performance through proactive monitoring and issue resolution.
Design, develop, and test control programs and sequences for IoT devices and building automation systems.
Act as a subject matter expert incloudbasedbuilding automation, control logic, and communication protocols (BACnet, Modbus, LonWorks, etc.).
Provide advanced technicalexpertiseto support sales, customer success, operations, and implementation teams.
Empower and Mentor TeamsTrain andmentor,a team ofcontrolsspecialists, fostering knowledge sharing, growth, and technical excellence.
Provide constructive feedback and promote a culture of collaboration, innovation, and continuous learning.
Serve as the escalation point for complex technical challenges and system-critical incidents.
Customer and Stakeholder CollaborationPartner with clients to understand needs, define requirements, and deliver tailored solutions.Communicate directly with customers to address issues, service requests, escalations, and system updates.
Proactively manage customer expectations and ensure alignment with established SLAs and contractual commitments.
Contribute to drafting or reviewing SLAs to support quality control and algorithm development processes.
Drive Continuous ImprovementAnalyze system performance data toidentify optimization opportunities and implement innovative solutions.
Collaborate with development, data science, and algorithm teams to enhance integrations and deployment workflows.
Lead documentation improvements, including test procedures, QA/QC results, step by stepguides, and product reviews.
SupportKnowledge CenteredService (KCS) improvements and applyshiftleftpractices to increase troubleshooting efficiency.
Maintain comprehensive technical documentation for internal teams and customers.
Operational SupportContribute tomaintenance and system updates on client systems ina remotecapacity.
Perform analytical testing (QA/QC) for new product validation, stability assessments, and release readiness.
Stay current with advancements in IoT, cloud technologies, building automation, and control system standards.
Provideafterhours coverage(nights, weekends, holidays) whenrequired, withappropriate compensation.
What you will bring:Diploma in mechanical, electrical, or buildingenvironmentsengineering technology, or equivalent trade/field experience.
3-5 years of experience with building automation and HVAC control systems, preferably in the IoT domain.
Experience training, mentoring, or coaching junior team members or peers.
Strong experience with cloud platforms (AWS, Azure, Google Cloud).
Hands-on experience with BMS software, programming, and hardware (Distech, Schneider Electric, Delta Controls, etc.).
In-depth knowledge of building automation systems, HVAC/mechanical systems, electrical, refrigeration, and building operations.
Experience commissioning HVAC automation controls and building management systems.
Proficiencywith BMS communication protocols (BACnet, Modbus, LonWorks, DIIInet).
Strong Unix/Linux OS experience, including scripting and command-line operations.
Solid IT and networking knowledge (configuration, troubleshooting, architecture).
Experience with electronics, testing equipment, circuitry, and control panel wiring.
Ability to multi-task, work autonomously, and collaborate across departments.
Familiarity with Python, MQTT, RESTful APIs, and NodeRED.
Tridium Niagara 4 certification is an asset.
Language RequirementsFrench-English bilingualism is required.
In addition to fluency in French, successful candidates must have full professional proficiency in English in order to support and collaborate with English-speaking clients, colleagues and/or various stakeholders.
年度基本薪资范围或小时基本工资范围$66300,00 - $94850,00
薪酬类型：薪资
符合激励资格Yes
符合销售佣金资格：No
免责声明我们致力于为该职位提供具有竞争力的薪酬，并根据多种因素进行定制。实际薪酬将取决于资历、绩效、地理位置、学历、经验、出差要求以及工会归属等因素。我们的薪酬范围通常以该国家的全国平均水平为基础。此外，福利待遇可能会因地区、业务归属、工会参与以及员工身份的不同而有所差异。
此职位为现有空缺。该岗位可立即上岗，符合条件的候选人将被考虑即时任用。
我们提供具有竞争力的薪酬以及全面的福利和项目。我们是一个机会均等的雇主，所有符合条件的申请者均会被公平考虑录用，无论其种族、肤色、宗教、性别、性取向、性别认同、国籍、孕期、年龄、婚姻状况、残疾、受保护退伍军人身份或任何法律保护的身份。
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