Regional Director Client Relationships

Lead client retention and growth as Canada Life’s Regional Director, Client Relationships, serving Western Canada from Winnipeg, Calgary, or Vancouver. Guide Regional Managers and strengthen workplace retirement relationships.This permanent full-time senior leadership position oversees client experience across Workplace Retirement clients. You will execute regional strategies, align national priorities, and partner with Workplace Retirement & Savings leaders. The mandate combines business growth, stakeholder influence, talent development, and service excellence across a complex environment.Key Responsibilities:
Lead, coach, and develop Regional ManagersDrive regional retention, growth, satisfaction, and portfolio performanceAlign regional execution with national relationship strategiesOversee complex client, advisor, and operational escalationsChampion client-centric planning and continuous improvementRequirements:
10+ years in financial servicesSignificant Workplace Retirement or related business experienceSuccess leading leaders and developing high-performing teamsStrategic planning, business acumen, and stakeholder management skillsAbility to travel as requiredBring strategic leadership, relationship management, and growth expertise to Canada Life’s Western Canada workplace retirement business.
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