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Technology Change Management Consultant

RSM Canada Operations ULC

As a Change Management Supervisor within our Technology Performance team at RSM, you will play a pivotal leadership role within our Organizational Change Management team. This team focuses on accelerating the time to value for clients by identifying necessary employee behavior changes, reducing resistance to these changes, and sustaining new behaviors to ensure the delivery of business case benefits.

Responsibilities

  • Lead the execution of projects to help optimize all elements of the finance function, including Readiness Assessment, Business Process Improvement, Shared Services Implementation, Business Case Development, Technology Deployment, CCRAs, PCT Surveys, Stakeholder Analysis, Communication Plan, Training Plan, and other Transformation activities.
  • Serve as an expert in Transformation and Change Management functions and the people, process, and technology that support the business function.
  • Act as a subject matter expert in various business processes, such as ProSci ADKAR, Kotter's, William Bridges, and demonstrate a strong understanding of how organizations function and are structured.
  • Drive high-quality work within expected timeframes and on budget, monitoring progress, managing risk, and ensuring clients are kept informed about progress and expected outcomes.
  • Participate regularly in internal and external business development activities, identifying new opportunities through various channels and expanding client service across lines of business.
  • Manage engagements, project financials, and develop industry specialization, targeting, marketing, and training activities within the industry.
  • Build client relationships and deliver quality client services, overseeing and driving multiple concurrent projects to completion and assisting clients in uncovering additional areas of opportunity.
  • Assist in developing new products, solutions, and deliverables for the rapidly changing OCM transformation environment.
  • Provide mentoring and motivate diverse client engagement teams by delivering constructive on-the-job coaching to team members and fostering an innovative and inclusive team-oriented work environment.

Qualifications

  • Bachelor’s degree.
  • Minimum 4 years’ experience working in a large organization or professional services firm.
  • 1 year of experience leading and managing project teams from sales to project closure.
  • Strong problem solving and troubleshooting skills with the ability to exercise mature judgment.
  • Executive presence and an understanding of stakeholder and client relationship management.
  • Ability to travel > 50% locally and internationally.
  • Strong oral and written communication skills, including presentation skills.
  • Demonstrated ability to leverage AI tools (e.g., ChatGPT, Copilot) to improve productivity and quality of work, while understanding AI limitations, risks, and responsible use practices.
  • Ability to critically evaluate and validate AI-generated outputs and experience integrating AI into daily workflows and business processes.
  • Continuous learning mindset to stay current with emerging AI capabilities.

Preferred Qualifications

  • Fluent in French.
  • MBA or advanced degree.
  • Prosci Change Management Certification, CCMP (ACMP), APMG Change Management Practitioner.

Benefits and Compensation

  • Competitive benefits and compensation package.
  • Flexible schedule to balance life’s demands while maintaining client service.
  • Compensation Range: $88,000 - $150,000; eligible for discretionary bonus based on firm and individual performance.
  • Learn more about our total rewards at

Equal Opportunity

RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Canadian uniformed service; Canadian Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at View phone number on ca.talent.com or e‑mail View email address on ca.talent.com.

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Vacancy posted more than 2 months ago

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