Remote Customer Activation Specialist Canada

Elevate nonprofit fundraising efforts as a Remote Customer Activation Specialist based in Canada. You'll guide organizations in launching online campaigns and ensuring successful donations. As a vital part of a nonprofit partner's team, you will manage customer journeys, verify eligibility, and assist with account setup. This role emphasizes communication skills, problem-solving, and technical proficiency to support organizations in achieving their fundraising goals. Key Responsibilities:

• Verify nonprofits meet eligibility requirements for fundraising
• Maintain accurate customer records and follow-up activities
• Engage organizations through calls and emails to drive fundraising progress
• Guide customers through payment setup and campaign launches
• Deliver tailored onboarding sessions for varying technical confidence

Requirements:

• Experience in customer support or onboarding roles
• Strong verbal and written communication skills
• Excellent organizational skills with reliable follow-through
• Ability to assess customer needs and apply eligibility criteria
• Comfortable learning new software and technologies

Make a difference in nonprofit fundraising with your skills and support as a Customer Activation Specialist. #J-18808-Ljbffr