SENIOR SERVICE ADVISOR
Bannister Automotive Group
Drive Your Career Forward with Bannister — We’re Hiring a Senior Service Advisor!
Are you someone who thrives in a fast-paced, people-focused environment? At Bannister Automotive Group, we’re not just fixing vehicles — we’re building relationships that last. With over 40 years of trusted service across Western Canada and recognition from Deloitte as one of Canada’s Best Managed Companies, we’re proud to be a family-owned group where your growth matters and your contributions are seen.
We’re currently looking for a Senior Service Advisor to join our Bannister Hyundai Chilliwack team. If you’re organized, customer-focused, and thrive in a collaborative environment, this might be the opportunity for you.
The Drive Ahead
- Greet customers and guide them through the service experience with professionalism and care
- Clearly document vehicle concerns and communicate service recommendations
- Coordinate with technicians and parts departments to ensure efficiency and accuracy
- Keep customers informed with timely updates and transparent repair timelines
- Process repair orders, warranty claims, and invoices with attention to detail
- Use dealership systems (CDK/PBS) to manage appointments and follow-up
- Meet service targets while maintaining high standards of customer satisfaction
Performance Essentials
- 1–2 years of experience in a service advisor or customer-facing role (automotive experience is an asset)
- Strong communication and organizational skills
- Ability to stay composed in a fast-paced environment and manage multiple priorities
- Comfortable working with dealership software and digital tools
- Valid driver’s license with a clean abstract
- Full-time availability — typically Monday to Friday, with Saturdays as needed (approx. 40 hours/week)
Bannister Accessories
- Competitive wages with a performance-based commission structure & bonuses
- Extended benefits package , including health, dental, and vision care
- Group RSP contribution program for long-term financial support
- Unlimited career growth across the Bannister Automotive Group — internal candidates are prioritized
- Ongoing training and professional development
Bannister Automotive Group is an equal opportunity employer and committed to providing a respectful, inclusive workplace. Accommodations are available upon request during the hiring process.
Compensation details: 60000-90000 Yearly Salary
PIf8074581bedc-26276-41859618
Vacancy posted 42 minutes ago
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