Group Benefits Risk Director

Lead independent risk oversight for Manulife’s Group Benefits business in a hybrid Toronto position, applying operational risk expertise and effective challenge.Reporting to Canada Segment Risk, the Director provides second-line oversight across Disability, Health and Dental, Underwriting, Plan Administration, Product, Distribution, and Transformation. This senior role connects risks across business areas and assesses impacts on customers, plan sponsors, financial performance, regulatory obligations, and strategic objectives.Key Responsibilities:
Provide independent second-line oversight and effective challengeIdentify systemic risks, recurring themes, and common root causesAssess transformation, technology, product, and operating model changesChallenge controls, mitigation strategies, and corrective actionsPresent forward-looking insights to leaders and governance committeesRequirements:
Eight to ten or more years in Group BenefitsExperience in insurance operations, risk, audit, or complianceBachelor’s degree in business, finance, risk, or accountingStrong operational risk, controls, governance, and issue management knowledgeExcellent analytical, critical-thinking, written, and verbal communication skillsBring Group Benefits expertise, interconnected-risk analysis, and constructive challenge to Manulife’s Canada Segment Risk organization.
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