Regional Operations Manager Western Canada
Hollywood Bowl Group
Lead multi-site operations across Western Canada with financial performance, coaching, and guest service accountability. Calgary, Alberta is the ideal base, with frequent travel required.Splitsville Entertainment seeks a Regional Support Manager to guide Centre Managers and their teams. You will connect bowling centres with Support and Leadership teams while advancing collaboration, growth, and company values. The work includes commercial metrics, business plans, and operational alignment.Key Responsibilities:
Drive regional revenue, expense, and profitability performanceReview monthly P&L results and implement corrective actionsEvaluate centres using KPIs, audits, and business plansPromote guest service through mystery shops and feedbackRecruit, coach, and develop Centre Management teamsRequirements:
Five to seven years of multi-site operational experienceHospitality, entertainment, or high-volume food and beverage backgroundStrong leadership and coaching abilitiesMicrosoft Office proficiency and POS familiarityValid driver’s license and reliable transportationApply regional leadership, financial oversight, coaching, and guest service expertise across Splitsville Entertainment’s Western Canada centres.
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Drive regional revenue, expense, and profitability performanceReview monthly P&L results and implement corrective actionsEvaluate centres using KPIs, audits, and business plansPromote guest service through mystery shops and feedbackRecruit, coach, and develop Centre Management teamsRequirements:
Five to seven years of multi-site operational experienceHospitality, entertainment, or high-volume food and beverage backgroundStrong leadership and coaching abilitiesMicrosoft Office proficiency and POS familiarityValid driver’s license and reliable transportationApply regional leadership, financial oversight, coaching, and guest service expertise across Splitsville Entertainment’s Western Canada centres.
#J-18808-Ljbffr
Vacancy posted 42 minutes ago
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