Site Reliability Platform Engineer

Rootly

Strengthen Rootly’s reliability as a Platform Engineer focused on observability, incident response, multi-region failover, and production systems.This Infrastructure Platform Engineer helps keep the systems behind Rootly healthy as the platform grows. You will work across monitoring, alerting, on-call, failover drills, datastores, CI fixes, and security-related infrastructure work. Rootly supports critical incident management processes for companies including NVIDIA, DoorDash, Uber, Canva, Tripadvisor, and Squarespace.Key Responsibilities:
Take part in on-call rotations and incident retrospectivesReduce alert noise so pages reflect customer impactParticipate in multi-region failover drills and close gapsMaintain datastore runbooks and small toil-reducing toolsDocument solutions for future engineersRequirements:
Three or more years in Platform, SRE, DevOps, or InfrastructureExperience supporting production services during incidentsWorking knowledge of monitoring and alerting toolsHands-on AWS and Terraform or OpenTofu experienceCuriosity across CI pipelines, IAM policies, and infrastructureApply production judgment and reliability skills across Rootly’s observability, on-call, failover, and incident response practices.
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