Copywriter

• This role is based on the Creative Content Team, which is part of the larger Content Design Team at affirm
• We’re the heart of affirm’s communications, UX experiences, and products shaping how we engage with our users across both web and the affirm app
• You’ll join a lively group of 10+ Content Designers who work independently and collaboratively to create clear, user-friendly, and effective product experiences
• As part of the overall Product organization at affirm, we ensure that every user interaction is meaningful and aligned with affirm’s broader goals, seamlessly integrating messaging into product touchpoints
• We’re looking for a mid-level Copywriter to join our team, playing an essential role in shaping and delivering clear, impactful messaging across our product and marketing communications—specifically email, push notifications, and web
• If you’re looking to contribute meaningfully to high-visibility projects and grow within a forward-thinking, creative team, this is an exciting opportunity
• Write and refine content across product touchpoints, including email, in-app messaging, and web, ensuring a consistent voice and tone
• Collaborate with cross-functional teams, including Product Managers, Product Marketing, Design, and Legal & Compliance to ensure that product messaging aligns with both user needs and business objectives
• Develop and maintain messaging frameworks, content templates, and writing standards to create scalable, consistent content that serves multiple product and marketing functions
• Drive content strategies for campaigns, from ideation through A/B testing, ensuring that messaging enhances the overall user experience and helps drive key business goals
• Contribute to the evolution of affirm’s voice and tone, refining how we communicate with both consumers and merchants across digital touchpoints
• Support content optimization by analyzing performance metrics and iterating on content based on testing insights, user feedback, and performance reviews
• Collaborate with legal and compliance teams to ensure that all content complies with regulatory standards and internal guidelines
• Work closely with the Product Design team to ensure that messaging is integrated into product design and user experiences seamlessly
• Champion a content-first approach to design, advocating for the inclusion of content in product decisions to elevate user experiences and engagement

Benefits

• Compensation: We have a simple, flexible, and transparent remote-first compensation structure so you can make the best decisions for yourself and your family
• Spending Wallets: Access tech, food, lifestyle, and family planning wallets for your expenses
• Supportive Communities: Get involved with our employee resource groups and community groups
• Remote-first Workforce: If your role is remote, you can set up shop anywhere in your home country
• Generous Time Off: Take the time you need when life happens
• Health Benefits: Get a plan that fits your needs
• Mental Healthcare: Take care of your mind with great mental health programs
• Parental Leave: Birth and non-birth parents get 18 weeks’ paid leave. Plus, a 4-week return-to-work transition program, at full base pay
• Away Days: We offer 20 company-wide paid days off—which help our teams collectively pause to recharge
• Learning & Development: Engage in exciting learning programs to level up your growth

• Proven ability to collaborate effectively with cross-functional partners, including designers, product managers, and engineers, to create user-centric solutions
• A passion for content innovation, bringing fresh ideas and new approaches to how we communicate with users
• A self-starter mentality, capable of managing multiple projects simultaneously, meeting deadlines, and adapting to shifting priorities in a fast-paced environment
• Hands-on experience writing for email, web, and in-product messaging, with a solid understanding of best practices for each medium
• Familiarity with UX writing principles and best practices, ensuring content enhances usability and user experience
• Attention to detail with a strong commitment to clarity, scalability, and consistency across all written content
• 2+ years of experience in copywriting and/or content design, ideally within a product or tech-focused environment
• Experience with legal and compliance review processes, ensuring that all content meets necessary regulatory standards