Amazon Area Manager Ii Operations

Amazon Inc.

Lead Amazon fulfillment operations through safety, quality, and performance management while guiding hourly associates across a customer-focused network.As an Area Manager II, you will oversee up to 80 associates and drive department-level operational improvements. You will coach teams through challenges, analyze performance gaps, and coordinate with Quality, Human Resources, and Safety. Your decisions support customer delivery promises across evolving fulfillment workflows.Key Responsibilities:
Support, mentor, and motivate hourly associates during shiftsManage safety, quality, productivity, and delivery expectationsDevelop operational plans with cross-functional support teamsDiagnose performance gaps using advanced analyticsImplement scalable process improvements across workflowsRequirements:
Two or more years of employee and performance management experienceBachelor's degree or qualifying Amazon or military experienceFlexible availability for weekends, nights, and holidaysExperience managing large teams of 50 or more members preferredPerformance metrics, process improvement, or lean experience preferredApply strategic leadership, data-driven decision-making, and workforce coaching to strengthen Amazon fulfillment performance and customer delivery outcomes.
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