Broker Relationship Manager

About the Role
Our client, a prominent insurance underwriter, is seeking a charismatic and driven Broker Relationship Manager to join their expanding team. This role is primarily remote, offering significant flexibility, but will require occasional travel within the Kimberley, Northern Cape region and potentially nationwide. The Manager will be responsible for fostering and strengthening relationships with independent insurance brokers, acting as the primary point of contact for all their business needs. This involves understanding broker requirements, promoting our client's products and services, and ensuring a high level of service delivery. The ideal candidate will have a strong understanding of the insurance market, excellent communication and negotiation skills, and a proven ability to build rapport and trust with stakeholders. This is a remote role that demands proactive engagement and strategic partnership building.Key Responsibilities
Develop and execute strategies to build and maintain strong, long-term relationships with key insurance brokers.Act as the main point of contact for brokers, addressing their queries, needs, and concerns promptly and professionally.Promote our client's insurance products, services, and value proposition to brokers.Identify opportunities for business growth within the broker network and achieve sales targets.Provide brokers with market insights, product training, and ongoing support.Collaborate with internal teams (underwriting, claims, marketing) to ensure seamless service delivery to brokers.Monitor broker performance and satisfaction, implementing initiatives to enhance engagement.Attend industry events and networking opportunities to represent our client and expand the broker network.Analyze broker business plans and provide feedback and solutions.Requirements
A minimum of 3 years of experience in business development, sales, or relationship management within the insurance industry.Proven track record of successfully managing client or partner relationships.In-depth knowledge of the insurance market and various insurance products.Excellent communication, negotiation, and presentation skills.Strong interpersonal skills with the ability to build rapport and trust quickly.Self-motivated, proactive, and able to work independently in a remote setting.Willingness to travel as needed within the Kimberley, Northern Cape region and beyond.A relevant tertiary qualification in Business, Marketing, or Insurance is advantageous.Proficiency in CRM software and Microsoft Office Suite.Benefits
Competitive salary with an attractive commission or bonus structure.Flexible remote working arrangement.Comprehensive medical aid and retirement fund benefits.Opportunities for career advancement and professional development.Travel allowance and expense reimbursement.A supportive and dynamic team environment.
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