Observability Engineer

Job Description
Insight Global is looking for an observability engineer for one of our clients platform and infrastructure teams. The team oversees Technology Monitoring across the Enterprise. Our responsibilities include supporting onboarding, training, and management of our services. They collaborate with our vendors, Splunk and Datadog, to provide observability for a Technology department of over 1200 Engineers. We drive the maturity of our Technology teams by establishing and tracking best standards for our platforms. We are looking for a motivated engineer to become a core member of the Observability Team, helping guide the organization to both improve the practice and contribute to developing our strategy, roadmap, and execution at lululemon. As a successful candidate for this role, you will support application teams migrating to Datadog using APM, Infra, and Serverless agents, ensuring our standards and best practices are met. You will work with key stakeholders to improve our documentation, standards, and practices. Finally, the role involves working with multiple internal teams, including vendor TAMs, to resolve issues and empower our end users. Experience with vendor management and tools rationalization projects is ideal. This is an enablement team.Support our teams with the instrumentation of Datadog, Splunk and Edge Delta, ensuring our onboarding process and best practices are adoptedProvide feedback to key stakeholders about challenges, blockers, or opportunities to streamline the way we workWork with Datadog, Splunk and Edge Delta support / TAMs to resolve implementation issuesKey Responsibilities
Own and operate GitLab SaaS and Terraform Cloud platforms at enterprise scale amongst other SDLC and Software Supply Chain ToolingDesign and maintain CI/CD pipelines, runner infrastructure, templates, and reusable componentsBuild and govern Infrastructure-as-Code (IaC), modules, and policy-as-code guardrailsEmbed software supply chain security, compliance controls, and SSDLC standards into pipelinesIntegrate AI-assisted workflows into CI/CD, code review, and incident responseDevelop GitOps workflows and self-service platform capabilitiesAutomate provisioning, access management, and lifecycle workflowsEnsure platform observability, reliability, and operational readiness (including on-required ownership)Analyse platform usage metrics and drive data-informed improvementsPartner with product, security, and engineering teams to shape roadmap and prioritiesProduce documentation, architecture patterns, and runbooksMentor engineers and contribute to platform engineering standardsSkills and Requirements
Hands-on experience with Datadog APM, Infra, serverless, and RUM (Real User Monitoring);
Splunk for logging;
Edge Delta for Observability Pipeline (data optimization)Experience in migrating app servers, Observability solution agents, or rolling out mass updates using Ansible or Terraform.Hands-on experience in implementing and configuring an Observability solution in Kubernetes.Familiarity with high availability back-end systems and services.Demonstrated sense of ownership to plan, execute, and drive product deliverables to successful completion in a collaborative environment.Experience with agile development methodologies, Test Driven Development (TDD), and CI/CD is a plus.Ability to think innovatively and contribute to the success of products, processes, and customer experience.Excellent decision-making, communication, and collaboration skills.Using Generative AI tools to accelerate implementation and platform support.Knowledge of:o PII / CCPA / GDPR complianceo Enterprise Single Sign-Ono Docker and Kuberneteso Atlassian Suite toolso Cloud Solutions (AWS and Azure)o Terraform or AnsibleQualifications
College degree in computer science/engineering or related field.Minimum 4+ years of experience with Observability solutions (Datadog and Splunk).Minimum 2+ years of experience with rule and advanced logic creation for Observability.Proven history of delivering quality results on complex cross-functional projects.Analytical and problem-solving capabilities.Strong verbal and written communication skills. Must be able to communicate with a wide variety of audiences, both business and technical.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to View email address on ca.hrm.tc.
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