Senior Maintenance Technician

1. Position Summary and Job Magnitude
The Senior Maintenance Technician must ensure that the entire building is in good working order at all times. This includes a combination of preventative maintenance tasks, daily repair requisitions, and supporting outside contractors when on site.2. Essential Functions and Basic Duties
Serve as the first level of escalation for Standard and Junior Maintenance Technicians by assisting with repairs or troubleshooting issues that exceed their skill level.Manage escalated and priority maintenance issues requiring advanced technical expertise, including but not limited to stack repairs, supply line repairs, overseeing building shutdowns, isolating risers, and troubleshooting cross-connections within residential suites.Confidently support and coordinate with first responders during emergency situations, including resetting fire panels, bypassing systems as required, and safely shutting down emergency risers.Maintain strong working knowledge of the properties within the assigned portfolio and clearly communicate building conditions, risks, and operational needs to management.Provide on-site leadership by overseeing maintenance operations and delivering direction to Maintenance Technicians, Junior Technicians, and Maintenance Labourers in the absence of management or senior leadership.Assess complex maintenance issues and determine when to engage external trades;
initiate and coordinateadditional trade support as required based on informed diagnosis.Identify, specify, and communicate requirements for parts, tools, equipment, and building materials necessary to complete repairs efficiently and safely.Manage on-call responsibilities independently, responding effectively to after-hours emergencies with minimal need for management intervention.Support training, coaching, and skill development of Junior and Standard Maintenance Technicians to promote team growth and operational consistency.Oversee and enforce adherence to health and safety standards, ensuring compliance with established protocols for internal staff and external trades.Prioritize and manage work orders across the property portfolio, addressing high-priority and triage-level issues first while maintaining service standards for routine requests.Assist with preventative maintenance (PM) inspections and equipment checks, ensuring accurate documentation and timely submission of logs and reports to management.Health & Safety
Require employees work in the manner and with the protective devices, measures and procedures required by the OHSA, regulations, and Campus Living Centres (e.G. wearing safety shoes, confining hair, jewelry or loose clothing around moving parts, etc.)Ensure the Personal Protective Equipment required for all subordinates’ job is readily available, in good working condition and ensure usage is recordedEnsure all trainings required for each task are identified, documented, and readily availableEnsure all WHMIS 2015 regulated supplies and SDS sheets are readily availableEnsure hazard identification, labelling, and any additional chemical safety resources and documents are up-to-date and available for all workers3. Performance Measurements
Performance will be primarily measured on the following factors:CommunicationCustomer ServiceHealth & Safety ResponsibilitiesInitiativeInterpersonal SkillsLeadership & ManagementOrganization & PlanningOverall PerformanceQuality of Desired ResultsReliabilitySkill & KnowledgeAdaptability & Flexibility4. Qualifications
Education:
High School Diploma, Recognized College Diploma preferredSkills/Abilities:
Knowledge of commercial electrical, plumbing and HVAC systemsMust be competent with general physical plant repairsMust possess positive attitude towards work and learningMust be able to handle multiple projects at onceExperience Required:
Minimum of 2 years industry experience or equivalent5. Working Conditions
Hours per Week: Scheduled 44 hours per week (may need to work more as required)Indoor/ Outdoor: Indoor and some OutdoorLevel of Interruption: High level of interruptionStress Level: Moderate overall stress level (Peak stress levels in May and September)Travel Outside of Location: MinimalArtificial Intelligence (AI) Usage:
As part of our recruitment process, AI tools may be used to assist with the screening and/or assessment of applications. Any AI-assisted screening is intended to support, and not replace, human review and decision-making.
#J-18808-Ljbffr