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customer service clerk

$22 - $25 per hour
Full-time

Davidson Contract Services

Overview

Languages

English

Education

  • Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

  • Transportation
  • Trucking company

Responsibilities

Tasks

  • Answer written and oral inquiries
  • Address customers' complaints or concerns
  • Answer inquiries and provide information to customers
  • Explain the type and cost of services offered
  • Receive and log complaints
  • Record transactions
  • Perform data entry
  • Keep track of shipments
  • Provide customer service
  • Receive and register documents for data entry

Experience and specialization

Computer and technology knowledge

  • MS Excel
  • MS Outlook

Type of industry experience

  • Trucking

Additional information

Transportation/travel information

  • Public transportation is available

Work conditions and physical capabilities

  • Attention to detail
  • Fast-paced environment
  • Tight deadlines
  • Work under pressure

Personal suitability

  • Punctuality
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Organized
  • Reliability
  • Team player
  • Initiative
  • Ability to multitask
  • Dependability

Benefits

Health benefits

  • Dental plan
  • Health care plan
  • Vision care benefits

Financial benefits

  • Group insurance benefits

Other benefits

  • Free parking available
Vacancy posted 1 day ago
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