Product Manager

Duration: Contract through end of January 2027, with potential extensionLocation: Hybrid, Vancouver preferred;
Seattle also considered. A couple days onsite per week.Rate: 65-72/hrMust-Haves:
3–5+ years of Product Management experience, ideally within complex, cross-functional environments
Strong experience with
Order Management Systems (OMS)
and related fulfillment capabilities
Experience within
e-commerce, retail, omni-channel fulfillment, inventory, or supply chain
Understanding of
Estimated Delivery Date (EDD)
and
order sourcing
Strong product judgment around MVP definition, prioritization, sequencing, and trade-offs
Experience working with technical platforms and data-driven initiatives
Ability to independently own and drive existing programs/projects
Strong communication skills with the ability to work with senior and executive stakeholders
Experience partnering cross-functionally with Engineering, Operations, Program, and Analytics teams
Plusses:
Experience with
IBM Sterling OMS
Retail/store fulfillment experience
Day-to-Day:
Own product vision, strategy, and a 12–24 month roadmap for omni-channel fulfillment capabilities
Translate customer and business problems into clear product outcomes, priorities, and success metrics
Lead discovery, MVP definition, and delivery across OMS, sourcing, EDD, and Pick, Pack, Ship workflows
Take ownership of established programs and independently drive them forward
Lead backlog refinement, prioritization, and sequencing while managing risks and dependencies
Partner closely with Engineering, Operations, Program, Analytics, and external vendors
Measure post-launch performance and use data and insights to drive iteration
Support existing initiatives, including an ML-based store capacity model and enhancements to the store fulfillment application
Help shape upcoming strategic initiatives, including a
North America Estimated Delivery Date strategy
Support development of a
business-facing dashboard for configuration management
Job Description:Insight Global is seeking a
Product Manager
for a top global retail and e-commerce client. This individual will join the Fulfillment Product team within Global Digital, owning highly visible, business-critical capabilities that determine how customer orders are sourced, promised, and fulfilled across stores, distribution centers, and global regions.
This Product Manager will focus on
Omni Fulfillment and Delivery Experiences, with ownership spanning OMS, sourcing, Estimated Delivery Date, and fulfillment execution. The ideal candidate brings hands‑on experience in retail, e-commerce, OMS, inventory, or supply chain environments and is comfortable taking ownership of established programs while also helping define longer‑term product strategy. This is an excellent opportunity to work on high‑impact initiatives involving delivery‑date strategy, store fulfillment, capacity optimization, and scalable omni‑channel customer experiences.
Best candidate profile:A strong mid-to-senior Product Manager coming from a major retailer or e-commerce organization who can speak fluently about
OMS + sourcing + EDD/fulfillment
and has personally owned cross‑functional product delivery.
Vacancy Status:This posting is for a currently vacant role, and the successful candidate will be hired into an existing open position.
Please Note:
Artificial intelligence tools are used to assist in screening and assessing applicants for this position.
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