Frost Gm Automotive Customer Advisor

Frost GM is seeking an Automotive Customer Advisor skilled in repair explanations and vehicle maintenance recommendations. Serve customers by phone and in the dealership.As part of Dilawri Group, this Service Advisor supports customers throughout their Service Department experience. You will greet customers, explain repairs, recommend vehicle care, and sell required maintenance. Strong customer relations, teamwork, and preferred CDK experience align with this position.Key Responsibilities:
Greet Service Department customers by phone and in personExplain repair needs and the nature of repairsRecommend ways customers can care for vehiclesSchedule customer service appointmentsProvide an extraordinary customer experienceRequirements:
Customer relations and service aptitudeAbility to sell required maintenanceCDK experience preferredAbility to contribute as part of a teamAbility to work in a fast-paced environmentBring customer advising, repair communication, and maintenance sales capabilities to Frost GM’s automotive Service Department.
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