Lead Product Designer Saas

Lead product design for SaaS products in Burlington, Ontario, using customer research and interaction design to simplify complex workflows.As Lead Product Designer, you will guide a four-person design team while owning product problems from discovery through implementation. You will support My Music Staff, TutorBird, and AthletaDesk by understanding customer needs, challenging assumptions, and creating useful software. This fully in-office role offers flexibility when needed.Key Responsibilities:
Lead daily product design work across SaaS productsOwn complex problems from discovery through final implementationResearch customer workflows, feedback, and business needsCreate user flows, wireframes, prototypes, and product designsMentor designers through coaching, feedback, and design reviewsRequirements:
8+ years of product design experienceExperience with SaaS or complex software productsStrong UX, interaction design, and information architecture skillsExperience with research, interviews, and usability testingAbility to challenge assumptions and clarify ambiguous problemsBring product thinking, customer discovery, and design leadership to make complicated software feel simple and useful.
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