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Remote Customer Delivery Technical Leader

020 Cisco Systems, Inc.

Become a Customer Delivery Engineering Technical Leader at Cisco, working remotely from anywhere in Canada. Drive customer adoption and optimization of Splunk solutions while providing strategic guidance. In this remote role, you will take on significant responsibilities as a Customer Delivery Technical Leader within Cisco's Professional Services team. You'll leverage over three years of technical consulting experience to guide customers through adopting and optimizing Splunk Core and ES solutions. Your role will involve regular interactions, high-quality mentorship, and solving intricate customer problems to ensure maximum value. Key Responsibilities:

  • Execute strategic adoption and optimization initiatives
  • Lead integration of Splunk into customer architectures
  • Provide technical mentorship on enterprise architecture
  • Advocate for customer needs within Splunk
  • Serve as a dedicated contact for customer escalations
Requirements:
  • 3+ years in technical consulting or big-data analytics
  • 3+ years using and administering Splunk Core/ES
  • Strong scripting and programming language skills
  • Excellent written and oral communication abilities
  • Proven track record in managing strategic accounts
Utilize your expertise in technical consulting and Splunk to elevate customer success at Cisco. #J-18808-Ljbffr

Vacancy posted 10 hours ago
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