Associate Director of Client Services

Kobie Marketing

Elevate client satisfaction as Associate Director of Client Services at Kobie, a leader in loyalty solutions. Enjoy a remote-first environment while driving impactful loyalty programs for top retail brands. At Kobie, we’re seeking an Associate Director to lead the client and internal partnerships across retail accounts. With 8 to 10 years in marketing or customer loyalty, you will leverage your strategic vision to enhance client engagement and satisfaction. This role requires strong analytical skills paired with hands-on execution to optimize loyalty strategies and drive measurable results. Key Responsibilities:

Manage day-to-day client relationships and meetings
Develop program strategies based on customer data
Launch and define seasonal and promotional campaigns
Anticipate issues and drive resolutions proactively
Identify growth opportunities and build roadmaps

Requirements:

8-10 years in marketing, CRM, or loyalty roles
Bachelor's degree in marketing or related field
Proficient in CRM and loyalty platforms
Proven analytical and leadership abilities
Willingness to travel up to 15%

Drive loyalty and client success at Kobie, where innovation meets customer engagement. #J-18808-Ljbffr

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Vacancy posted 13 hours ago

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