Veterinary Client Success Representative
Valsoft
Support veterinary practices remotely as a Client Success Representative using software training and relationship-building skills. Travel up to 10–15% for industry events and client sites.
At Asteris, you will own veterinary client experiences across onboarding, renewals, retention, and expansion. You will teach non-technical users, answer product questions, monitor account health, and collaborate with Sales, Product, and Support. The Keystone Software Suite helps practices manage diagnostic images securely.
Key Responsibilities:
- Lead implementation from kickoff through client go-live
- Train veterinarians, technicians, and stakeholders on Keystone
- Run Quarterly Business Reviews and share usage insights
- Resolve basic issues and escalate complex problems
- Identify expansion opportunities and maintain Salesforce records
Requirements:
- Two or more years in the veterinary industry
- Comfort training customers on software
- Confidence calling at-risk clients about their experience
- Willingness to travel up to 10–15% annually
- Customer success, Salesforce, or review experience preferred
Bring veterinary knowledge, clear software instruction, and proactive account management to Asteris client success.
#J-18808-LjbffrVacancy posted 22 hours ago
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