Resource Officer III at TD Montréal

Elevate your career with TD as a Resource Officer III in Montréal, Quebec. Specialize in complex transactions and enhance operational effectiveness within the BBS Channel. As a mid-senior level Resource Officer III, you will manage escalations, review Business Credit applications, and monitor workflow accurately. This role is pivotal in ensuring service level agreements are met while providing essential support to both colleagues and partners in a dynamic banking environment. Key Responsibilities:

• Execute complex transactions with accuracy and timeliness
• Monitor daily workflow and ensure SLA compliance
• Provide operational support and point of escalation
• Identify and document transaction exceptions
• Communicate policy changes effectively

Requirements:

• Experience in banking or financial services
• Strong operational knowledge and discretion
• Ability to manage multiple tasks efficiently
• Excellent relationship and communication skills
• Familiarity with industry regulations and standards

Utilize your skills in operations and customer service to contribute significantly to TD’s mission of delivering legendary customer experiences in Montréal. #J-18808-Ljbffr