Front desk agent

Overview

Languages

English

Education

• No degree, certificate or diploma

Experience

No experience (will train)

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

• Register arriving guests and assign rooms
• Process group arrivals and departures
• Take, cancel and change room reservations
• Provide information on hotel facilities and services
• Provide general information about points of interest in the area
• Exchange foreign currency
• Process guests' departures, calculate charges and receive payments
• Clerical duties (i.e. faxing, filing, photocopying)
• Work with minimal supervision

Experience and specialization

Computer and technology knowledge

• Multi-line switchboard
• Spreadsheet
• Internet

Additional information

Security and safety

• Bondable

Transportation/travel information

• Own transportation

Benefits

Health benefits

• Dental plan
• Disability benefits

Financial benefits

• Group insurance benefits
• Life insurance

Other benefits

• Free parking available