Commercial P&C Underwriting Operations Manager

Acera Insurance Services Ltd.

Shape commercial Property and Casualty underwriting operations at Acera Insurance through analytics, process automation, and disciplined risk selection. Work hybrid in Burnaby or Vancouver.This full-time Underwriting Operations Lead manages operational performance across Acera Insurance’s in-house underwriting platform. You will develop dashboards, support data-driven decisions, and improve productivity and client experience. The position connects underwriting, technology, controls, and business development while supporting sustainable business outcomes.Key Responsibilities:
Drive technology adoption and process automation across underwritingBuild performance metrics, dashboards, and operational reportsManage workflow, service delivery, quality assurance, and efficiencyPlan operational resources, budgets, and earthquake aggregate capacityLaunch and deliver products with strategic partnersRequirements:
Ten or more years of commercial P&C underwriting experienceStrong analytical and decision-making skills with profitability focusDisciplined risk selection approach for complex property risksKnowledge of current and future P&C insurance trendsExperience managing broker and distribution partner relationshipsApply commercial underwriting expertise, operational analytics, and change management skills to improve Acera Insurance’s platform performance.
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